Transformed CPA Firm Operations With Enhanced Workflows And Robust Data Security

June 12, 2024

Client Overview

Our client is a well-established CPA firm based in the US, providing a wide range of financial services to small and medium-sized businesses.

Business Need

Despite their success, our client faced several challenges related to their bookkeeping and accounting processes:

Resource Constraints: The firm struggled with limited in-house staff, leading to bottlenecks during peak seasons, such as tax time.
Time Management: Manual bookkeeping processes were time-consuming, leaving less time for high-value client advisory services.
Data Security Concerns: Ensuring the security and confidentiality of client financial data was a growing concern, given the increasing number of cyber threats.
Cost Management: Rising operational costs, particularly in staffing and technology, were impacting the firm’s profitability.

befree's Solution

befree provided a comprehensive solution to address the challenges faced by our client:

Scalable Workforce: By offering access to a dedicated team of offshore accounting professionals, befree alleviated staffing constraints, ensuring that the firm could handle increased workloads without compromising quality.
Streamlined Processes: Implementing advanced accounting software and automated workflows significantly reduced the time spent on manual bookkeeping tasks, freeing up CPAs to focus on strategic client advisory.
Enhanced Data Security: befree implemented robust data security measures, including end-to-end encryption and secure data storage solutions, ensuring that client information remained confidential and protected against breaches.
Cost-Effective Services: Leveraging offshore resources allowed the client to achieve significant cost savings, reducing their operational expenses while maintaining high service standards.

100% Data Security Implementation

With enhanced security protocols, the firm achieved complete data security, ensuring client trust and compliance with regulatory standards.

45% Cost Savings

By offshoring their bookkeeping and accounting tasks to befree, the firm reduced its operational costs by nearly half, significantly improving its bottom line.

25% Boost in Productivity

Automation of routine tasks and the availability of additional skilled resources led to a notable increase in productivity, allowing the team to handle more clients and complex financial tasks efficiently.

50% Improved Efficiency of Workflows

The implementation of streamlined processes and advanced technology tools resulted in a dramatic improvement in workflow efficiency, reducing errors and turnaround times.