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Real stories from firms that found freedom in outsourcing with befree – partners who trust us to manage their numbers while they focus on growth.
Trusted by thousands worldwide, we combine expertise, reliability, knowledge, and flexibility to deliver finance and accounting solutions that truly make a difference.
Founder, The Party People
When Dean’s business decided to move accounts from an in-house setup to outsourcing with befree, the shift felt daunting. The fear of whether the new model would work was real. But over time, Dean found that befree’s real strength lay in how quickly and effectively the team resolved challenges. What began as uncertainty has grown into complete trust – Party People now relies on befree with confidence, knowing his accounts are in safe hands.
“We’ve now been working with befree for several years, and I’m very happy with their service. What I value most is how they handle challenges – problems can happen in any business, but befree’s team is quick to respond, escalate if needed, and resolve issues effectively. Simply put, I love working with befree.”
Women Who Count
Sarah Palmer, founder of Women Account and CEO of the Institute of Accountants and Bookkeepers, had been outsourcing for years but wanted a partner who could offer more. Moving to befree was a natural choice – and it proved to be the right one. With seamless communication, consistent quality, and even project management support, Sarah and her team have been able to strengthen client service while preparing for future growth.
“befree’s strongest attribute is their communication. We have constant Teams calls and Google Meets, which has meant the UK team and the Indian team have gelled very quickly, with no break in service to our clients. They’re efficient, they’re super good at what they do, and their communication skills are second to none.”
Founder, The Party People
For Joseph Heaton and Emilio Vences, co-founders of Heaton Venture, outsourcing isn’t just about efficiency, it’s about building a true partnership. After reviewing several providers that felt transactional, they chose befree for its collaborative approach and commitment. Today, their fully outsourced global team covering accounts, payroll, support, and bookkeeping runs seamlessly, mirroring the same quality and tone of service as in-house staff. With befree, Heaton Vences has created a scalable, future-ready model of what a digital-first accounting practice can look like.
“Other providers looked at us like just another fee-generating practice. befree treats it as a long-term relationship, not just a service. Our outsourced team works exactly like in-house staff, using our systems and tone with clients. We’ve already referred three or four firms because people see the way we’re working as the new age of accounting.”
SJC Accountancy
When Samantha Coxhead, owner of SJC Accountancy, realised she was spending more time managing her business than serving clients, she knew something had to change. After trying outsourcing in the past with limited success, she was hesitant – but befree’s smooth onboarding and proactive team quickly turned things around. From clearing accounting backlogs to streamlining bookkeeping and admin, Samantha’s practice gained the structure and support it needed to grow with confidence.
“Outsourcing with befree has revolutionised my business. The onboarding was brilliant, the team quickly understood my practice, and it’s run very smoothly from the start. It’s not the easy option – but it’s the only option if you want to grow your business.”
AIMS
For practice owner James, outsourcing with befree has been about more than efficiency – it’s about partnership. With consistent quality, clear communication, and a shared focus on continuous improvement, befree has become an extension of the firm’s own team. By powering day-to-day operations and supporting long-term growth, befree has helped create the stability and confidence needed to scale.
“I feel that we’ve formed a really good partnership between my practice and befree. The work is always high quality, delivered on time, and the communication is excellent. We definitely made the right decision going with befree, and I would recommend it to other accountants.”