Client Overview
- Our client is committed to empowering individuals by providing comprehensive support and care, emphasising personal choice, maintaining control, and fostering independence.
- They enable various support groups to enhance different aspects of individuals’ lives.
Client Challenges
- The client’s finance processes were rife with inaccuracies, delayed deliverables, and unpaid GST obligations.
- Delays in invoice processing meant that subcontractors were paid in multiple pay runs.
- Healthcare practice management software encountered errors in selection of allowances.
befree's Solution
- Revamping the record-keeping processes, our team minimised the reliance on physical documentation.
- Enabled real-time tracking of processed invoices which helped to pay the subcontractors correctly.
- The lodgement and payment of outstanding obligations were completed and penalties waived.