Befree Elevate NDIS Event

Driving Precision in NDIS Finance

Time & Date

5:30 PM Onwards
Thursday, 8 October 2026

Venue

Emporium Hotel South Bank, 267 Grey Street, South Brisbane QLD 4101

Are You Fully Booked, But Still Losing Margin?

The financial and compliance load on NDIS providers isn’t easing off. Claims are getting rejected for minor errors, SCHaDS payroll rules leave little room for error, and margins keep shrinking even when you’re fully booked. Fix your back office, and the rest gets easier. Befree Elevate is where you find out how.

Cash Flow and Billing

Payment cycles in the NDIS sector are inherently complex. Claims can be rejected over minor technicalities, resetting the payment clock. Support hours delivered in the field don't always sync with billing systems in real time. And payroll timing doesn't always line up neatly with when NDIS funds actually clear.

SCHaDS Payroll Complexity

SCHaDS award rules are notoriously intricate, and even well-run providers can find rate multipliers like sleepover, broken shift, and weekend rates difficult to apply consistently. Worker classification levels require ongoing attention as teams grow. And with award updates issued regularly, staying current with FWO requirements is an ongoing commitment, not a one-off task.

Overhead and Margin Squeeze

A fully booked calendar doesn't always translate to healthy margins. Profitability can vary significantly across participants and programs, and it's not always easy to see where. Travel time, cancellations, and no-shows are a natural part of delivering care, but they add up. And as participant numbers grow, so does the administrative load required to support them.

Leave With a Clear Plan for Your NDIS Business

Befree Elevate is built for outcomes. You’ll walk away with practical frameworks, real insights from providers already solving these problems, and a clear path to tighter compliance and stronger margins.

The Evolving NDIS Landscape

Our keynote unpacks where the scheme is heading, the challenges providers are facing right now, and where the real opportunities sit for 2026 and beyond.

Real-World Insight From Providers

Hear directly from NDIS providers and industry experts on our panel, who will share what's actually working and what isn't in the field.

How Befree Solves It

See how Befree's tailored solutions and AI-powered automation take the compliance and admin burden off your team, backed by real client success stories.

Proof From Providers Like You

Our client success stories segment shows measurable outcomes, not theory, from NDIS providers already using AI and automation to run leaner.

Agenda

Venue:

Emporium Hotel South Bank, 267 Grey Street, South Brisbane QLD 4101 (Find on Map)

5:30 PM – 6:00 PM

Registration & Networking

Arrive, collect your name badge, and connect with fellow NDIS professionals over welcome refreshments.

6:00 PM – 6:10 PM

Welcome Address

Opening remarks and an overview of the evening.

6:10 PM – 6:55 PM

Keynote Presentation

Explore the evolving NDIS landscape, key challenges, and emerging opportunities for providers.

6:55 PM – 7:25 PM

Expert Panel Discussion

Hear real-world insights from industry experts and NDIS providers as they discuss current challenges, trends, and practical experiences.

7:25 PM – 7:35 PM

Live Audience Poll

Participate in an interactive live poll and share your perspectives via QR code.

7:35 PM – 8:15 PM

Befree: Empowering NDIS Providers Through Innovation

Discover how Befree supports NDIS providers with tailored solutions, AI-powered automation, operational efficiencies, and real client success stories.

8:15 PM – 8:40 PM

Client Success Stories

See how AI and automation have helped NDIS providers improve efficiency and achieve measurable business outcomes.

8:40 PM – 8:50 PM

Q&A Session

Engage with our speakers and get your questions answered.

8:50 PM – 9:00 PM

Closing Remarks

Key takeaways and closing address.

9:00 PM – 10:00 PM

Networking Drinks

Continue the conversation and connect with peers and the Befree team over drinks and refreshments.

Meet your Speakers

Keynote Speaker
Tariq Munir (Author, Global Speaker, ex-Digital Transformation Lead PepsiCo)
Tariq Munir is one of Australia’s leading voices on AI and digital transformation and the author of Reimagine Finance. Former Digital Transformation Lead at PepsiCo, he has worked across Global Fortune 500 and Big 4 firms, advising leaders and CFOs on building human-centric AI that drives real business value.

At SuperRecords Connect 2026, he’ll tackle the question every Australian practice is asking right now: how do you harness AI to genuinely scale capacity, without losing the human judgment your clients pay for?

Tariq Munir is one of Australia’s leading voices on AI and digital transformation and the author of Reimagine Finance. Former Digital Transformation Lead at PepsiCo, he has worked across Global Fortune 500 and Big 4 firms, advising leaders and CFOs on building human-centric AI that drives real business value.

At SuperRecords Connect 2026, he’ll tackle the question every Australian practice is asking right now: how do you harness AI to genuinely scale capacity, without losing the human judgment your clients pay for?

Keynote Speaker

Kate Cooper (CEO, OKX Australia)

Kate Cooper is an Australian systems change leader at the intersection of technology, finance, and regulation, currently leading OKX Australia.
As Co-Chair of the Digital Economy Council of Australia, she actively shapes the nation’s digital finance policy landscape and has been named to the DA Top 50 Impact List for three consecutive years. An accomplished keynote speaker known for making complex regulatory and technological change accessible to executive audiences, Kate published EDGE: A Field Guide for Navigating Tech-Driven Change in January 2026.
Kate Cooper is an Australian systems change leader at the intersection of technology, finance, and regulation, currently leading OKX Australia.
As Co-Chair of the Digital Economy Council of Australia, she actively shapes the nation’s digital finance policy landscape and has been named to the DA Top 50 Impact List for three consecutive years. An accomplished keynote speaker known for making complex regulatory and technological change accessible to executive audiences, Kate published EDGE: A Field Guide for Navigating Tech-Driven Change in January 2026.

Speaker

John Munden (Chief Strategy Officer, Cloudoffis)

John Munden has worked with hundreds of Australian practices to navigate the gap between adopting new technology and actually extracting value from it.
He covers how the practices which struggle most with technology are not behind on software. They’re behind on the human infrastructure required to make that software perform. The firms pulling ahead in 2026 haven’t just adopted better tools. They’ve redesigned who operates them, and how.
John Munden has worked with hundreds of Australian practices to navigate the gap between adopting new technology and actually extracting value from it.
He covers how the practices which struggle most with technology are not behind on software. They’re behind on the human infrastructure required to make that software perform. The firms pulling ahead in 2026 haven’t just adopted better tools. They’ve redesigned who operates them, and how.

Secure Your Spot in Brisbane

Seats are limited and curated for NDIS providers, plan managers, and support coordination leaders.

If tightening compliance and protecting your margin is a priority for your business heading into 2027, this is where the right conversations start.