
The financial and compliance load on NDIS providers isn’t easing off. Claims are getting rejected for minor errors, SCHaDS payroll rules leave little room for error, and margins keep shrinking even when you’re fully booked. Fix your back office, and the rest gets easier. Befree Elevate is where you find out how.
Payment cycles in the NDIS sector are inherently complex. Claims can be rejected over minor technicalities, resetting the payment clock. Support hours delivered in the field don't always sync with billing systems in real time. And payroll timing doesn't always line up neatly with when NDIS funds actually clear.
SCHaDS award rules are notoriously intricate, and even well-run providers can find rate multipliers like sleepover, broken shift, and weekend rates difficult to apply consistently. Worker classification levels require ongoing attention as teams grow. And with award updates issued regularly, staying current with FWO requirements is an ongoing commitment, not a one-off task.
A fully booked calendar doesn't always translate to healthy margins. Profitability can vary significantly across participants and programs, and it's not always easy to see where. Travel time, cancellations, and no-shows are a natural part of delivering care, but they add up. And as participant numbers grow, so does the administrative load required to support them.
Befree Elevate is built for outcomes. You’ll walk away with practical frameworks, real insights from providers already solving these problems, and a clear path to tighter compliance and stronger margins.
Our keynote unpacks where the scheme is heading, the challenges providers are facing right now, and where the real opportunities sit for 2026 and beyond.
Hear directly from NDIS providers and industry experts on our panel, who will share what's actually working and what isn't in the field.
See how Befree's tailored solutions and AI-powered automation take the compliance and admin burden off your team, backed by real client success stories.
Our client success stories segment shows measurable outcomes, not theory, from NDIS providers already using AI and automation to run leaner.
Emporium Hotel South Bank, 267 Grey Street, South Brisbane QLD 4101 (Find on Map)
5:30 PM – 6:00 PM
Arrive, collect your name badge, and connect with fellow NDIS professionals over welcome refreshments.
Opening remarks and an overview of the evening.
Explore the evolving NDIS landscape, key challenges, and emerging opportunities for providers.
Hear real-world insights from industry experts and NDIS providers as they discuss current challenges, trends, and practical experiences.
Participate in an interactive live poll and share your perspectives via QR code.
Discover how Befree supports NDIS providers with tailored solutions, AI-powered automation, operational efficiencies, and real client success stories.
See how AI and automation have helped NDIS providers improve efficiency and achieve measurable business outcomes.
Engage with our speakers and get your questions answered.
Key takeaways and closing address.
Continue the conversation and connect with peers and the Befree team over drinks and refreshments.

At SuperRecords Connect 2026, he’ll tackle the question every Australian practice is asking right now: how do you harness AI to genuinely scale capacity, without losing the human judgment your clients pay for?

At SuperRecords Connect 2026, he’ll tackle the question every Australian practice is asking right now: how do you harness AI to genuinely scale capacity, without losing the human judgment your clients pay for?
Keynote Speaker
Kate Cooper (CEO, OKX Australia)


Speaker
John Munden (Chief Strategy Officer, Cloudoffis)


Seats are limited and curated for NDIS providers, plan managers, and support coordination leaders.
If tightening compliance and protecting your margin is a priority for your business heading into 2027, this is where the right conversations start.
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