Client Overview
Our client, a food chain restaurant in Australia, faced challenges in managing its Accounts Payable and Accounts receivable processes efficiently. High transaction volumes and multiple third-party integrations made manual processing slow and error-prone.
Client Challenges
Issues in Accounts Payable
- Errors in GST calculations, totals, and credit note classifications continued despite using Dext and Hubdoc.
- Manual verification slowed processes and increased the finance team’s workload.
Bottlenecks in Accounts Receivable
- Manually logging into multiple platforms (Menulog, Uber Eats, etc.) to download reports.
- Manual data entry caused invoice delays and a higher risk of errors.
befree’s RPA Solutions
Accounts Payable Automation
- Implemented a supplier template BOT that extracts and verifies invoice data automatically.
- Custom rules were set up for each supplier to ensure accuracy in GST calculations, invoice totals, and credit notes.
Accounts Receivable Automation
- Designed and deployed a BOT that logs into delivery platforms, downloads reports, and integrates them into the accounting system.
- Eliminated manual intervention, reducing processing time and improving accuracy.
Results/ Benefits
Time and Cost Savings
AP Automation: Reduced manual effort by 60%, saving 30 hours per week.
AR Automation: Achieved 90% time savings, reducing workload by 15 hours per week.
Enhanced Accuracy
Achieved an industry-leading 99.9% accuracy in AP and AR processing, minimizing errors and reconciliation issues.