{"id":12542,"date":"2025-10-17T16:41:59","date_gmt":"2025-10-17T11:11:59","guid":{"rendered":"https:\/\/befreeltd.com\/au\/?p=12542"},"modified":"2026-04-14T17:35:29","modified_gmt":"2026-04-14T12:05:29","slug":"bot-automation-increased-reconciliation-productivity-by-80","status":"publish","type":"post","link":"https:\/\/befreeltd.com\/au\/resources\/case-studies\/bot-automation-increased-reconciliation-productivity-by-80\/","title":{"rendered":"Bot Automation increased reconciliation productivity by 80%"},"content":{"rendered":"\t\t
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Client Overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOur client is leading in NDIS Industry which provides Meals and Allied Health Therapy services to disabled people in Australia; aspiring to bring high-quality healthcare to everyone regardless of their location.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
  • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThey are also the largest NDIS meal delivery provider in Australia, with their brands positively impacting the lives of tens of thousands of people in Australia<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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    Client Challenges\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tThe client had no system in place for managing their daily, weekly, monthly to quarterly and yearly bookkeeping and accounting activities.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tManual processes and absence of clear communication processes led to gaps in customer satisfaction.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tManual processing of 2K invoices a week as well as bulk payments received from NDIS and Ezidebit became a laborious and time consuming task which took 2-3 hours per day.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
    • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tAlmost 4-6 hours a day were spent to reconcile Proda and Ezidebit transactions.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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      befree's Solution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tbefree\u2019s team delivered end-to-end bookkeeping and accounting services like Bank Reconciliations, Accounts Payables, Accounts Receivables, NDIS Proda claims, Month- end reconciliations, Payroll, Payroll tax, IAS, BAS.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOur team of RPA developers analyzed all the financial and accounting processes used by our client and identified major areas for implementing process automation using robotic process automation tools.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tRPA bots were developed so that it provided higher ROI.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
      • \n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\tOur team also ensured RPA BOTs performs well in both the Staging and Production environment and there are no differences in the UI\/UX, access level, etc.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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        Results\/ Benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t\t\n\t\t\t\t\t\t\tHigher ROI\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

        \n\t\t\t\t\t\tOverall, we have achieved a higher ROI with financial process automation.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\t\t\t\n\t\t\t\t\t\t\tReduced Manual Errors\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

        \n\t\t\t\t\t\tReduction of manual errors and optimized financial processes.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\t\t\t\n\t\t\t\t\t\t\t80% Time Saved\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

        \n\t\t\t\t\t\t80% of the time is saved by the Reconciliation team.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
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        \n\t\t\t\t\t\t\n\t\t\t\t\t\t\t80% Productivity Boost\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

        \n\t\t\t\t\t\tIncreased productivity by up to 80% by cutting down the manual and monotonous work out of their routine, enabling them to devote their time to higher value tasks.\n\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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        \n\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t
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        \n\t\t\t\t\t\t\n\t\t\t\t\t\t\tNo Risk of Losing Data\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

        \n\t\t\t\t\t\tNo risk of losing internet connection while manually doing the reconciliation and running the reconciliation process from scratch.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Client Overview Our client is leading in NDIS Industry which provides Meals and Allied Health Therapy services to disabled people in Australia; aspiring to bring high-quality healthcare to everyone regardless of their location. They are also the largest NDIS meal delivery provider in Australia, with their brands positively impacting the lives of tens of thousands […]<\/p>\n","protected":false},"author":1,"featured_media":12562,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-12542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"yoast_head":"\nNDIS Industry: Bot Automation Boosts Reconciliation by 80%<\/title>\n<meta name=\"description\" content=\"Bot automation boosted reconciliation productivity by 80%. Read the case study to explore the benefits and implementation of automation in financial processes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"shwetha\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"NDIS Industry: Bot Automation Boosts Reconciliation by 80%","description":"Bot automation boosted reconciliation productivity by 80%. 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