Achieved 60% Time Savings Through Revamped Record-Keeping Processes
Client Overview
Our client is committed to empowering individuals by providing comprehensive support and care, emphasising personal choice, maintaining control, and fostering independence.
They enable various support groups to enhance different aspects of individuals’ lives.
Client Challenges
The client’s finance processes were rife with inaccuracies, delayed deliverables, and unpaid GST obligations.
Delays in invoice processing meant that subcontractors were paid in multiple pay runs.
Healthcare practice management software encountered errors in selection of allowances.
befree’s Solution
Revamping the record-keeping processes, our team minimised the reliance on physical documentation.
Enabled real-time tracking of processed invoices which helped to pay the subcontractors correctly.
The lodgement and payment of outstanding obligations were completed and penalties waived.
Results/ Benefits
Refund requests have experienced a substantial decline
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UK
USA
India
SuperRecords AU